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E-commerce that fits the store: the Kho Di Động story

Case study·3 min read
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E-commerce website design for retail works best when online supports store operations. The Kho Di Động case: storefront, internal CMS, and room to grow.

Homepage of the Kho Di Động e-commerce website

An e-commerce site works best for a retailer when it is a channel that supports the store: customers browse, get offers, and order; staff update quickly; operations stay consistent. That is the approach MinTech took with Kho Di Động.

The problem: going online without splitting from the store

The goal isn’t only to “have a website”. It is to:

  • Help customers find the right product quickly on mobile.
  • Show promotions correctly on the site.
  • Route orders into the store and warehouse workflow.
  • Let the internal team manage day-to-day content themselves.

Four blocks that each need a clear owner

Minimum structure for a retail e-commerce site

01Web

Storefront

Search, categories, product pages, and cart and order flows optimized for mobile.

02Operations

CMS / Admin

Staff edit prices, product information, banners, and articles.

03Sales

Promotions

Clear conditions that are easy to adjust for each campaign.

04Retail

Operations handoff

Orders enter the store and warehouse workflow with a trackable status.

How it gets built

  1. Discover: categories, price and promotion rules, who updates content, where orders are received.
  2. Design: category structure, product variants, and content blocks, so non-technical staff can use the CMS.
  3. Build: the storefront and admin for web and mobile, plus the order flow.
  4. Operate and extend: track conversion and catalog update speed, add campaigns when ready.

Choosing a partner for a retail online store

Look for a team that understands retail (SKUs, variants, promotions, shifts, not only UI); a CMS your sales team can use after a short walkthrough; a mobile-first experience; domain and source code that stay with you; and a path to grow as the business does.

What MinTech aimed for with Kho Di Động: a professional online sales channel in step with how the store already sells, an internal CMS so updates don’t need a technical request each time, and a platform that can grow. See more under Projects.

Frequently asked questions

How is an e-commerce site different from a corporate website?+

An e-commerce site is tied to the catalog, promotions, ordering, and operations, not only to the brand story.

How should we start small?+

Pick a first phase that can sell or take orders on the core catalog, with a CMS so your team can update content themselves.